Jourries

<article data-scroll-anchor="true" data-testid="conversation-turn-49" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="46226ecb-c733-401f-996e-afb33dbbeaf7" dir="auto"><p>Please contact us through our <strong>contact form</strong> and send us <strong>photos of the damage</strong>. We will address your issue as quickly as possible and find a solution for you.</p></div></article><form data-state="closed" type="button"><div contenteditable="true" translate="no"><br></div></form><p><br></p>

Please contact us through our contact form and send us photos of the damage. We will address your issue as quickly as possible and find a solution for you.

What should I do if my item is damaged during shipping?

Delivery & shipping

How does the NFC-jewelry work?

Does the NFC jewelry work with my smartphone?

Does the NFC jewelry need to be charged?

Is the NFC jewelry waterproof?

Does the jewelry emit any radiation while I wear it?

Jewelry

Can anyone who scans my jewelry access my personal memories?

Can I link additional NFC jewelry pieces to my memories?

How long will I have access to my memories?

What happens if I lose my jewelry?

How much storage do I have for my memories?

Where exactly is my data stored?

Is it possible to save past memories on the jewelry?

Can you combine a necklace and a bracelet?

Usage

What payment options do you offer?

Is payment on your site secure?

Payment

How much are the shipping costs?

How long does delivery take?

What if the smart functionality of a product doesn’t work?

Can I return the jewelry?

How to handle loose or fallen out stones?

What happens if I receive the wrong item?

What should I do if I experience system resource issues and login problems with the app?

Returns & problems

What should I do if my item is damaged during shipping?Updated a year ago