Jourries

<p>If you experience issues with the smart features of our products, such as connection problems, please make sure that you have the latest version of our app installed. After app updates, which often resolve known issues, it is advisable to revisit the app store for your device and update if necessary. In case the problem persists, we welcome you to send us the product for further inspection and solutions.</p>

If you experience issues with the smart features of our products, such as connection problems, please make sure that you have the latest version of our app installed. After app updates, which often resolve known issues, it is advisable to revisit the

What if the smart functionality of a product doesn’t work?

Returns & problems

How does the NFC-jewelry work?

Does the NFC jewelry work with my smartphone?

Does the NFC jewelry need to be charged?

Is the NFC jewelry waterproof?

Does the jewelry emit any radiation while I wear it?

Jewelry

Can anyone who scans my jewelry access my personal memories?

Can I link additional NFC jewelry pieces to my memories?

How long will I have access to my memories?

What happens if I lose my jewelry?

How much storage do I have for my memories?

Where exactly is my data stored?

Is it possible to save past memories on the jewelry?

Can you combine a necklace and a bracelet?

Usage

What payment options do you offer?

Is payment on your site secure?

Payment

How much are the shipping costs?

How long does delivery take?

What should I do if my item is damaged during shipping?

Delivery & shipping

Can I return the jewelry?

How to handle loose or fallen out stones?

What happens if I receive the wrong item?

What should I do if I experience system resource issues and login problems with the app?

What if the smart functionality of a product doesn’t work?Updated 8 months ago