Jourries

<article data-scroll-anchor="true" data-testid="conversation-turn-33" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="d6e0038d-ef07-4f7b-a2ae-a986ac62a650" dir="auto"><p>No worries, no one can access your memories without your account. If you lose your jewelry, simply reach out to us. We can restore your memories via your account and transfer them to a new piece of jewelry. We&apos;re happy to assist you with the process!</p></div></article><form data-state="closed" type="button"><div contenteditable="true" translate="no"><br></div></form><p><br></p>

No worries, no one can access your memories without your account. If you lose your jewelry, simply reach out to us. We can restore your memories via your account and transfer them to a new piece of jewelry. We're happy to assist you with the process!

What happens if I lose my jewelry?

Usage

How does the NFC-jewelry work?

Does the NFC jewelry work with my smartphone?

Does the NFC jewelry need to be charged?

Is the NFC jewelry waterproof?

Does the jewelry emit any radiation while I wear it?

Jewelry

Can anyone who scans my jewelry access my personal memories?

Can I link additional NFC jewelry pieces to my memories?

How long will I have access to my memories?

How much storage do I have for my memories?

Where exactly is my data stored?

Is it possible to save past memories on the jewelry?

Can you combine a necklace and a bracelet?

What payment options do you offer?

Is payment on your site secure?

Payment

How much are the shipping costs?

How long does delivery take?

What should I do if my item is damaged during shipping?

Delivery & shipping

What if the smart functionality of a product doesn’t work?

Can I return the jewelry?

How to handle loose or fallen out stones?

What happens if I receive the wrong item?

What should I do if I experience system resource issues and login problems with the app?

Returns & problems

What happens if I lose my jewelry?Updated 8 months ago